THE GRANDPAD DIFFERENCE
GrandPad® creates connections by being the simplest, safest, and smartest way to connect seniors with loved ones.
GrandPad replaces your cell phone, landline and desktop computer with a single solution and built-in 911 emergency calling capability for even greater peace of mind. Easily manage one plan and one solution for less than a cup of coffee per day.
SIMPLEST WAY TO CONNECT: WHAT’S IN THE BOX?
GrandPad is the simplest way to connect because you get everything you need and nothing you don't.
The GrandPad, Stylus, Charger, Data Plan, 24/7/365 Customer Care and access to our Companion App are all included.
Safest way to connect: preventing senior fraud
GrandPad is the safest option for seniors because your encrypted family network is custom designed to prevent elder fraud.
In 2020, the FTC reported individuals aged 65 and older reported losing over $700 million to fraud. In 2023, the FBI, reported elder fraud losses exceeding $8 Billion*.
24/7/365 customer Support
GrandPad is the safest option for seniors because our customer care agents and 911 are always just a tap away.
Tired of waiting for customer support to pick up? We are too. Our compassionate Member Experience Agents are available 24/7/365.
Video Testimonials
Don't just take our word for it, hear what our community has to say.
GrandPad empowers your elderly loved ones to embrace technology through an intuitive, purpose built interface designed by and for seniors.
SMARTEST WAY TO CONNECT: GRANDPAD ON THE GO WITH 4G LTE
GrandPad is the smart choice for seniors and their families: combining the 4G LTE ‘go-anywhere’ convenience of a cellphone with best in class security and encryption.
Everything you need.
Nothing you don’t.
THE GRANDPAD DIFFERENCE
What makes GrandPad so different from a landline or a cellphone?
features
Voice Calls
Video Calls
Photo sharing
Internet browsing
4G LTE data plan
Emergency 911 calling
Phone Number Portability
24/7/365 customer support
Designed for seniors
No spam or scam calls
GrandPad
Landline
Cellphone
GRANDPAD Plan Options
Plans + Pricing for Every Family, Everywhere.
Due Today
Due Today
FAQ's
What's included in my plan?
Every GrandPad plan includes a tablet, stylus, charger dock, 4G LTE data plan, 24/7/365 customer care, and access to our Companion App.
How does the ordering process work?
Once you choose your plan, decide whether the GrandPad is for you or a loved one, and place your order. You’ll immediately have the opportunity to customize the GrandPad's content. This can include:
- Phone numbers
- Email addresses
- Photos
- Videos
How good is your 24/7/365 Customer support?
It's exceptional, with average wait times of less than 12 seconds. We’re always there for you or your loved one—that's a GrandPad promise.
How does the 30-day money back guarantee work?
If you or a loved one isn’t happy with the product, we’ll issue a full refund once the GrandPad tablet, stylus, and charging dock are returned to us for a full refund. Return Policy
How does a life time warranty work?
For the duration of your plan, if the tablet, charging dock, or stylus breaks or is damaged, we’ll replace it for free—it's that simple.
Why is Grandpad offered as a plan?
GrandPad is offered as a plan because it ensures ongoing service, support, and access to features that keep users connected and protected.
What is the commitment period on the Annual Plan?
No commitment is required—you can cancel anytime.
What is the commitment period on the monthly Plan?
No commitment is required—you can cancel anytime.
When does my plan start?
Your plan starts the day your GrandPad arrives.
How does the 4G LTE data plan work?
The 4G LTE data plan is included with every GrandPad, allowing for internet access without needing Wi-Fi. It provides seamless connectivity for video calls, emails, browsing, and more, wherever you have a cellular signal.
Are there any additional fees?
No, there are no hidden fees. Your plan covers everything, including the device, 4G LTE data, 24x7 customer support, and the Companion App.
