GrandPad is designed to provide an intuitive experience that works hassle-free. The tablet for seniors has a simple interface and apps that are easy to navigate and fun to use. However, from time to time you may need assistance or have a question about GrandPad.
If your tablet is not handy, there are two primary ways to contact our customer support team.
If you’re near a phone, do the following:
If you prefer requesting assistance online, simply do the following:
However, the most convenient way to contact a member of our customer experience team is directly from the senior tablet. To contact customer support from your tablet, simply do the following:
When a senior contacts GrandPad support we aim to resolve their problem as soon as possible. We’re able to pull up their information and verify their account without asking potentially stressful security questions or passwords. With GrandPad, their continued enjoyment and ease of use is our top priority.
Become a part of GrandPad today and enjoy a hassle-free tablet device specifically designed with seniors in mind. Its layout and functionality allows seniors to start making memories right away, and our top-notch support team is always just a quick call away.